by Andy Miller | Aug 20, 2016 | Assessment, Disruptive Innovation, Innovation, Leadership
I often hear a great deal about innovation in a variety of contexts. There is a deep desire from leaders, middle managers, and front-line staff for real innovation, whether related to organizational systems or outputs (e.g., product or service) , but what is often...
by Andy Miller | Jul 10, 2011 | Assessment, Organizational Effectiveness
At Southeastern University, I work for the Office of Institutional Effectiveness (IE). Our job is to coordinate, assist with, and (ultimately) improve the evaluative and planning process for the university. A great deal of our work is to ask the tough questions of...