Work Story

Education. Administration. Instruction. Ministry. Creative Work.

Education

2015-2019 - PhD, Higher Education

Department of Higher Education
Azusa Pacific University, 
Azusa, CA

  • Dissertation: Miller, A. (2019). College student thriving: A comparison of innovative extension site to the traditional college campus. (Doctoral dissertation). Available from ProQuest Dissertations & Theses  (UMI No. 13806693)
  • Dissertation Chair: Dr. Laurie Schreiner, Professor and Chair, Department of Higher Education
2009-2011 - Masters of Business Administration

Department of Business Administration
Southeastern University, 
Lakeland, FL

  • Graduate Magna Cum Laude with a 3.9 G.P.A.
  • Voted Most Outstanding MBA Student by faculty
  • Inducted into Sigma Beta Delta Honor Society
2008-2009 - MA in Ministerial Leadership

College of Christian Ministries & Religion
Southeastern University University,
Lakeland, FL

  • Graduated Magna Cum Laude with a 3.8 G.P.A.
  • Thesis: Ethical Foundations & Structures for Church Leadership
2004-2007 - BS in Church Ministries

College of Christian Ministries & Religion
Southeastern University University, Lakeland, FL

  • Graduated Magna Cum Laude with a 3.8 G.P.A.
  • Dean’s List four consecutive years
  • Honoree of Assemblies of God Award for Excellence in Higher Education
  • Concentration in Pastoral Ministries
  • Additional concentrations in Business and Management Information Systems

Administrative Positions

October 2017-July 2019 - Associate Provost, School of Unrestricted Education

Associate Provost, School of Unrestricted Education
Southeastern University, Lakeland, FL

Reported to Vice President for Unrestricted Education. The position serves as the lead academic officer for the School of Unrestricted Education, providing strategic direction for the School’s academic and operational work. The position provides oversight for the following departments: Academic Affairs departments, including its Academic Dean, programs chairs, and faculty; Instructional Design & Technology team; Regional & Extension Operations team; Center for Innovation, and Compliance Office.

Accomplishments included:

  • Provided leadership for 60+ staff and faculty
  • Managed The Learning House partnership, including online learning curriculum development, faculty/student support, and academic collaboration
  • Led the development of 2-4 new degree programs each year
  • Oversaw development and administration of a certificate and professional development programs
  • Managed academics and operations for more than 100 regional campuses and extension sites
  • Managed legal affairs for external education partners, including development of 80+ collaborator agreements each year
  • Oversaw state authorization processes for online and physical presence activities in 20+ states
  • Prepared accreditation narratives for nontraditional programs and modalities
November 2014-October 2017 - Executive Director, School of Unrestricted Education

Executive Director, School of Unrestricted Education
Southeastern University, Lakeland, FL

Reported to Vice President for Unrestricted Education. Oversaw the university’s nontraditional, academic division, including the following areas: Academic Affairs Office, Center for Online Learning, Center for Regional & Extension Education, Center for Excellence & Creativity in Teaching, Academic Contracts Office, Study Abroad Office, and the academic administration of multiple departments.

Accomplishments included:

  • Developed an academic and operational team from 5 to 50+
  • Managed The Learning House partnership, including online learning curriculum development, faculty/student support, learning management system support, and academic collaboration
  • Lead the development of 6 new online learning programs
  • Oversaw the development and administration of certificate and competency-based education (CBE) programs
  • Developed academic and operations systems to support 80 regional campuses and extension sites
  • Managed legal affairs for external education partners, including development of 70+ collaborator agreements each year
  • Implemented enterprise workflow software to automate key business processes
  • Established first faculty development and training initiative
  • Oversaw annual training conference for extension site and regional campus directors
  • Managed state authorization processes for online and physical presence activities in 20+ states
  • Prepared numerous accreditation reports for nontraditional programs and modalities
  • Provided oversight for the university’s study abroad initiative
Feb. 2013-Oct. 2014 - Executive Director, Institutional Effectiveness & Extended Education

Executive Director, Institutional Effectiveness & Extended Education
Southeastern University, Lakeland, FL

Reported to Vice President for Institutional Research & Extended Education. Oversaw the Office of Institutional Effectiveness, Online Learning Center, Extension Site Office, Evening Education program and Academic Contracts Office.

Accomplishments include:

  • Initiated and managed The Learning House partnership, including initiatives in course development, student/faculty support, and learning management system for the university’s online program
  • Revamped the university instructional design standards for online courses
  • Launched a blended evening program with three degree offerings and new instructional design standards
  • Reengineered systems to support the university’s extension site program
  • Established the university’s state authorization process for online and extension education
  • Continued the development of the university’s business intelligence system
  • Facilitated multiple accreditation prospectuses for extension sites
  • Developed of a systematized, paperless process for hiring and contracting adjunct faculty
July 2011-February 2013 - Director, Institutional Effectiveness

DirectorOffice of Institutional Effectiveness
Southeastern University, Lakeland, FL

Reported to the Associate Provost/Dean, Institutional Research. Managed the university’s institutional effectiveness processes, including assessment, planning, data research/reporting, and academic program reviews.

Accomplishments include:

  • Developed and instituted a comprehensive academic program review process, including authoring a handbook
  • Implemented the Campus Labs software suite, including course evaluation, surveying, and planning modules
  • Served on the university’s strategic planning task force, facilitating data analysis and final reporting
  • Designed and managed student portfolio system, built on the WordPress Sites platform
  • Initiated the university’s business intelligence project, including development of enterprise data warehouse and data dashboards
April 2008-November 2008 - Assessment Coordinator

Assessment Coordinator, Office of Institutional Effectiveness
Southeastern University, Lakeland, FL

Reported directly to the Dean, Institutional Research & Retention. Coordinated the academic and administrative assessment processes.

Accomplishments include:

  • Served as a major supporter of the university’s reaffirmation of accreditation process
  • Co-authored the Institutional Effectiveness Handbook and Board of Regents Manual
  • Developed systems for data analysis and reporting
  • Implemented the Tk20 assessment software
  • Developed new systems for university assessment efforts
September 2007-November 2008 - Coordinator, Evening & Online Education

Coordinator, Evening & Online Education
Office of Academic Affairs
Southeastern University, Lakeland, FL

Reported to the Vice President for Academic Affairs. Coordinated the university’s evening and online programs in the areas of faculty recruitment, scheduling, and student customer service.

  • Coordinated the closure of the Division of Continuing & Adult Education
  • Decentralized the nontraditional, academic programs
  • Assisted with the initial operations of the Jerusalem Study Center.
  • This role was transitional as the university was restructuring its nontraditional programs.

Teaching Appointments

2016-Present - Assistant Professor

Assistant ProfessorOrganizational & Social Sciences
Southeastern University, Lakeland, FL

Teach and develop courses in: Humans in Society, Introduction to Sociology, Organizational Leadership, Workplace Ethics & Social Responsibility, Principles of Management, and Business Analysis (tech).

2013-2016 - Instructor with Rank

Instructor with RankCollege of Behavior & Social Sciences
Southeastern University, Lakeland, FL

Courses taught include: Introduction to Sociology, Introduction to Business, Organizational Leadership, Workplace Ethics & Social Responsibility, Principles of Management, Freshman Seminar, and others.

2009-2013 - Instructor with Rank

Adjunct Instructor & Course DeveloperCollege of Behavior & Social Sciences
Southeastern University, Lakeland, FL

  • Taught and developed face-to-face and online courses for the accelerated evening/weekend and online programs
  • Subject Taught: Organizational Behavior, Introduction to Sociology, Leadership Styles, Introduction to the Bible, Homiletics, and Freshmen Seminar
  • Online Courses Developed: Introduction to Sociology, Organizational Behavior, Leadership Development, Leadership Styles, History & Theology of the Pentecostal Movement, Pastoral Epistles, and Homiletics II

Ministry Positions

2012-2014 - Connections Pastor
Connections Pastor
Harvest Assembly, Lakeland, FL

  • Provided oversight of small groups ministry
  • Developed promotional material
  • Recruited, trained, and retained qualified small group leaders
  • Collaborated with guest relations ministries
  • Partnered with ministry leaders to advance ministry involvement
2008-2012 - Practicum Director

Practicum Director
Harvest Assembly, Lakeland, FL

  • Provided general oversight of practicum student ministry
  • Coordinated mentorship and fellowship opportunities with ministry leaders
  • Scheduled preaching and teaching opportunities for practicum students
  • Served as a liaison between practicum students, ministry leaders, and Southeastern University
2004-2007 - Youth Pastor

Youth Pastor
Lighthouse Prayer Center, Callahan, FL

  • Provided general oversight of youth ministry
  • Preached on a weekly basis
  • Scheduled monthly fellowship and mentorship events
  • Oversaw a major upgrade to the youth facilities
  • Implemented a comprehensive fundraising initiative

Creative Work

 

2007-2015 - Owner, AM Media Creators

Owner
AM Media Creators, Lakeland, FL

  • Self-managed a hosting and web development company with particular strength in WordPress.
  • Built over 30 websites and provided managed services
  • Collaborated on strategic branding efforts
  • Managed a hosting services for 30+ clients

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